我馆于3月1日开通护照、旅行证“不见面”办证方式,为申请人节省了大量往返时间和费用,同时减少聚集感染风险,为进一步做好疫情常态化下的证件服务,保障申请人的健康安全,自6月20日起,我馆将全面实施“不见面”方式办理护照、旅行证,原则上不再接受到馆办理方式。

请居住在阿布扎比领区且符合条件的中国公民在“海外申请护照在线预约”网站预约“不见面办理”日期后,按要求将材料邮寄至我馆办理。具体做法详见我馆《关于增加“不见面”办理护照、旅行证服务的通知》(点击文末“阅读原文”)。

1. 问:邮寄申请材料时应包含哪些材料?

答:基本材料应包括完成预约后打印的《中华人民共和国护照/旅行证申请表》及相关附件、《邮寄办证申请书》、《签名采集表》、《不采集指纹知情同意书》、《国籍承诺书》,以及所持护照/旅行证原件、复印件,符合要求的证件照3张、缴费证明材料、回邮相关材料。

申请护照补发人员还需提供《护照、旅行证遗失或损毁情况说明书》。

未满16周岁人员申办相关业务还应提交监护人身份证明材料(如护照、旅行证)以及监护关系凭证(如出生证、载明亲子关系的户口簿、监护关系公证书等)。如有必要,我馆会电话通知提供额外材料。

2. 问:申请“不见面”方式办照有哪些要求?

答:符合旅行证件换/补发基本要求,且在阿布扎比酋长国居住(以邮寄地址为准)的中国公民,可向我馆申请“不见面”方式办照。

3. 问:使馆有哪些指定的快递机构?

答:使馆与任何快递机构均无合作关系,但在工作中了解到韵达、DHL等公司均能提供相关服务(韵达可提供中国籍员工服务),申请人可结合自身情况进行选择。

4. 问:缴费时应注意哪些情况?

答:缴费时请务必在备注中写明申请人信息,由于使用ATM机直接向使馆账户存款无法进行备注说明也无存款人信息,无法进行信息匹配,故不能作为缴费凭证,请申请人不要通过ATM机直接存款缴费。同时,缴费金额请严格按照标准执行,否则将造成退件。

5. 问:填写申请表时应注意哪些情况?

答:人员及证件基本信息不得涂改,姓和名的汉字及拼音应分别填写,如:张三,姓为“张”,拼音为“Zhang”,名为“三”,拼音为“San”,不要在前述任何位置填写“张三”或“Zhang San”等;所有的地址栏,请在填写时详细至门牌号;国内联系人应填写身在中国境内的人员,不要填写申请人本人信息;家庭成员信息中,去世人员也应填写姓名,住址处请填写去世;其他国籍及阿联酋签证信息请如实填写;需手工填写的部分请使用黑色水性笔填写,否则可能导致退件;请务必上传符合要求的照片。

6. 问:“不见面”方式的表格填写要求、照片规格与传统方式有何不同标准?

答:所有表格的填写要求、照片的规格要求均没有任何改变,详情请参见我馆网站《护照办理须知》、《旅行证办理须知》、《护照/旅行证照片要求》、《关于增加“不见面”办理护照、旅行证服务的通知》等内容。

7. 问:如有紧急情况怎么办?

答:您可在我馆工作日上午9:00至12:00拨打证件咨询电话024434276;也可发送邮件至chinaemb.ae@gmail.com。我馆将视情按规定进行合理安排。

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